A conversation is instigated by a D. C. Taylor Co. Account Manager to determine the scope of the project and customer needs/wants.

1. Information Gathering
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D. C. Taylor Co. gathers all necessary information for roofing repairs and installations.

A conversation is instigated by a D. C. Taylor Co. Account Manager to determine the scope of the project and customer needs/wants.

2. Evaluate the Roof
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Roof evaluation - D. C. Taylor Co.

A D. C. Taylor Co. professional sketches and measures the roof, taking a roof system inventory and core cuts to determine the existing components’ condition.

A D. C. Taylor Co. professional sketches and measures the roof, taking a roof system inventory and core cuts to determine the existing components’ condition.

D. C. Taylor Co. professionals provide a program statement summarizing the information collected and confirm the customer’s requirements.

3. Review Program Statement
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D. C. Taylor Co. crew planning meeting

D. C. Taylor Co. professionals provide a program statement summarizing the information collected and confirm the customer’s requirements.

4. Issue a Proposal
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D. C. Taylor Co. roof proposal

With customer needs and preferences confirmed, a proposal is drafted that recommends services and solutions, including alternates and options.

With customer needs and preferences confirmed, a proposal is drafted that recommends services and solutions, including alternates and options.

The customer finalizes the project based on choices given and issues a purchase order or signs a contract defining the terms and conditions.

5. Sign Contract
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Roof evaluation

The customer finalizes the project based on choices given and issues a purchase order or signs a contract defining the terms and conditions.

6. Transfer of Knowledge
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D. C. Taylor Co. crew on rooftop

Our account manager meets with our operations team and shares project specifics and program statement information, so they can begin planning.

Our account manager meets with our operations team and shares project specifics and program statement information, so they can begin planning.

The D. C. Taylor Co. operations team plans the project with the customer, determines best dates/times, discusses work hours and rules, safety requirements, etc.

7. Project Planning
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D. C. Taylor Co. gathers all necessary information for roofing repairs and installations.

The D. C. Taylor Co. operations team plans the project with the customer, determines best dates/times, discusses work hours and rules, safety requirements, etc.

8. Project is Performed
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Roofing project - D. C. Taylor Co. Crew

Our Project Supervisor provides daily, weekly, or beginning/end communication updates, according to the customer’s specification.

Our Project Supervisor provides daily, weekly, or beginning/end communication updates, according to the customer’s specification.

Once the project is completed, the customer is provided a warranty, maintenance requirements, and an asset management plan for ongoing maintenance.

9. Project Hand-Off
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D. C. Taylor Co. roof project coordination

Once the project is completed, the customer is provided a warranty, maintenance requirements, and an asset management plan for ongoing maintenance.

Like most of you, we at D. C. Taylor Co. are closely monitoring the spread and containment efforts regarding Covid-19. The health and wellness of our employees and customers is our top priority right now. Many of our customers’ businesses have been recognized by the U.S. Department of Homeland Security as essential critical infrastructure. D. C. Taylor Co. is here to help.

We are still open and working, serving the roofing needs of food processors, distributors, cold storage, warehouse/distribution, etc. Our workers are taking necessary precautions, as recommended by the Centers for Disease Control and Prevention. To schedule roofing services, email [email protected] or call 319.731.4120.