A conversation is instigated by a D. C. Taylor Co. Account Manager to determine the scope of the project and customer needs/wants.
A conversation is instigated by a D. C. Taylor Co. Account Manager to determine the scope of the project and customer needs/wants.
A D. C. Taylor Co. professional sketches and measures the roof, taking a roof system inventory and core cuts to determine the existing components’ condition.
A D. C. Taylor Co. professional sketches and measures the roof, taking a roof system inventory and core cuts to determine the existing components’ condition.
D. C. Taylor Co. professionals provide a program statement summarizing the information collected and confirm the customer’s requirements.
D. C. Taylor Co. professionals provide a program statement summarizing the information collected and confirm the customer’s requirements.
With customer needs and preferences confirmed, a proposal is drafted that recommends services and solutions, including alternates and options.
With customer needs and preferences confirmed, a proposal is drafted that recommends services and solutions, including alternates and options.
The customer finalizes the project based on choices given and issues a purchase order or signs a contract defining the terms and conditions.
The customer finalizes the project based on choices given and issues a purchase order or signs a contract defining the terms and conditions.
Our account manager meets with our operations team and shares project specifics and program statement information, so they can begin planning.
Our account manager meets with our operations team and shares project specifics and program statement information, so they can begin planning.
The D. C. Taylor Co. operations team plans the project with the customer, determines best dates/times, discusses work hours and rules, safety requirements, etc.
The D. C. Taylor Co. operations team plans the project with the customer, determines best dates/times, discusses work hours and rules, safety requirements, etc.
Our Project Supervisor provides daily, weekly, or beginning/end communication updates, according to the customer’s specification.
Our Project Supervisor provides daily, weekly, or beginning/end communication updates, according to the customer’s specification.
Once the project is completed, the customer is provided a warranty, maintenance requirements, and an asset management plan for ongoing maintenance.
Once the project is completed, the customer is provided a warranty, maintenance requirements, and an asset management plan for ongoing maintenance.